Our Story In Brief
Nivalink is a boutique travel agency based out of Mumbai India, focussed on serving sophisticated Individual, Corporate and Group Traveller. Since Inception in 2001, we are focussed on delivering unique travel to different travellers from India and all over the world
We have undertaken 400+ recce trips since our inception to understand destinations ourselves and use that on travel experience and expertise to help traveller make an informed choice. That’s the genesis of our tagline ‘We explore before you Travel!”.
While the world has used the Internet to transact, we have used our website to demonstrate the wide arrange of choice they have and our expertise. Our team members help travellers narrow that down to create that unique travel option for themselves
Along the way, we understood that travellers travel for wide variety of reasons, some of them highly specialised. We have created specialised verticals such as Luxury Travel, Wildlife, Wellness and India Pilgrimages, that focuses on specific traveller needs.
We understood that making an informed choice and seamless execution of travel are two most important aspects for a traveller. So we have created a service model that offers end to end solution that combines Travel Planning, Reservation, 24X7 On-Travel assistance and post-travel engagement
Nivalink has never advertised, spent on SEO marketing and 100% of its business is attributed to organic leads, returning customers and referrals. Customer satisfaction is central to our survival and growth. Over 20+ years and serving 200,000+ customer (100 Cities in India and 60+ countries across the world), the Nivalink model continues to offer >99.9% customer satisfaction.
We are here to help travellers with seamless travel and create lifelong memories. Write to us on [email protected] to engage with our travel experts (We only employ travel professionals and do not have call centres).