Table of Cancellation Charges (Service charges levied by Nivalink)

Cancellation charges for payments that have not been sent to the Hotel / Service Provider - Nil

Cancellation charges for payments that have been sent to the Hotel / Service Provider 

Note: 

• Above Cancellation Charges are over and above what hotels / service provider / flight operator may charge as part of the reservation / cancellation policy.

• Refunds for Credit Card payments will be issued as a credit reversal on card. The amount credited on the card will be after deducting 3% MSF (Merchant Service Fee that payment gateway charges merchants for credit card payments and does not refund even when the transaction is part of fully cancelled).

• Above is not be applicable in cases of cancellation on account of Natural Calamity (Floods, bad weather) and unforeseen travel circumstances (Flight cancellation).

• Service Tax collected and paid to Govt. of India is not recoverable and therefore not refunded even in cases of Natural Calamity (Floods, bad weather) and unforeseen travel circumstances (Flight cancellation).